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Employment Opportunities

Member & Donor Services Representative (Seasonal, part-time)

Multiple positions are open for the 2020 season.

The Cleveland Zoological Society, the nonprofit advancement partner for Cleveland Metroparks Zoo, seeks qualified candidates for the position of Seasonal Member & Donor Services Representative. Position is part-time, April through September 2020.

Responsibilities include:

  • Engage our visitors by selling memberships, special event tickets, etc., and handle inquiries by email, phone, and on-site
  • Create/update member and donor records in Raisers' Edge database
  • Provide administrative and event support for all departments
  • Serve as an ambassador for Cleveland Metroparks Zoo
  • Other duties as assigned


  • High school graduate or equivalent
  • Previous sales/retail experience, superior customer service philosophy
  • Available to work weekdays and weekends
  • Computer experience (data processing experience preferred) - Raisers’ Edge experience a plus
  • Comfortable with various forms of technology
  • Self-starter with outstanding organizational skills
  • Demonstrated interest in wildlife conservation / non-profit work
  • Ability to lift and/or move up to 25 pounds and drive a golf cart (Valid Ohio Driver’s License required)

Please submit electronic cover letter and resume. No phone calls, please. All applications are confidential. The Cleveland Zoological Society is an equal opportunity employer.

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