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Due to increased demand, guests visiting The RainForest may need to wait outside. Wait times vary.Read More
The following discloses our information gathering and dissemination practices for the Web site located at ClevelandZooSociety.org
Individuals who donate at $1,000 or more through various fundraising programs of the Cleveland Zoological Society are recognized each year in our publications. Donors at higher levels of support are additionally recognized on Zoo grounds for one year. Donors who wish to remain anonymous may so indicate in making a gift to the Cleveland Zoological Society.
Specific contact information for our members and donors (such as postal and email address, phone and fax number) is not published or otherwise made generally available; it is only used for Cleveland Zoological Society purposes. Our members' addresses are never released for commercial use. If you would like to restrict further the ways in which you may be contacted or OPT OUT completely, please let us know by calling (216) 635-3329, email us. We respect your privacy and thank you for supporting the Zoo.
A phone call or email may be used to confirm an individual order, or to contact members regarding their questions or concerns. We never release members' phone numbers or e-mail addresses to any other organization. We respect your privacy and thank you for supporting the Zoo.
All of your ordering and credit card information is encrypted using our secure servers, which have the latest in SSL technology to keep your information safe. In addition, your orders are stored in a location that isn't accessible from the internet. We collect credit card information solely so that you may make an on-line donation or other transaction. Your credit card information is used only to complete your requested transaction.
Our registration forms require users to give us contact information that may include name, email address, format preference (HTML vs. Text), address, interests, and similar information. We do not request or store sensitive information from our visitors, such as credit card or social security numbers.
We collect an IP address from all visitors to our website. An IP address is a number that is automatically assigned to your computer when you use the Internet. We use IP addresses to help diagnose problems with our server, administer our website, analyze trends, track users' movement, gather broad demographic information for aggregate use in order for us to improve the site, and deliver customized, personalized content. IP addresses are not linked to personally identifiable information.
All information provided to The Cleveland Zoological Society is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. We also protect account information by placing it on a secure portion of our website that is only accessible by certain qualified employees of The Cleveland Zoological Society. Unfortunately, however, no data transmission over the Internet is 100% secure. While we strive to protect your information, we cannot ensure or warrant the security of such information.
If a user elects to use our referral service for informing a friend about our website, we ask them for the friend's name and email address. The Cleveland Zoological Society will automatically send the friend a one-time email inviting them to visit the site. The Cleveland Zoological Society stores this information for the sole purpose of sending this one-time email.
Our website contains links to other Web sites. Please note that when you click on one of these links, you are entering another website for which The Cleveland Zoological Society has no responsibility. We encourage you to read the privacy statements on all such sites as their policies may be different than ours.
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